Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints given in the policy before buying it. All products listed under a particular category may not have the same returns policy.
If customer receives any product which fulfils the below mentioned criterion, customer is eligible for return/exchange. Though final decision for change / return is solely reserved by Shivansh Technology Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
- If the product isused.
- Product is physically/in-transit damaged.
- If pages of books are not in sequence.
- Product’s original packaging/box is damaged.
- Missing an empty packet or some items
- There is a significant difference in the Shivansh technology website compared to the product. (Excluding the outer body color of the product)
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact the us via Contact Us
In any case if you want to cancel your order you have to proceed within 48 hours of your order placing. After 48 hours of your order placement you will not be able to cancel your order. Your payment will be refunded to your account within 24 hours of cancellation of your order.